Bug Reports & Suggestions

Let players submit bug reports and feature suggestions from Discord, then manage and track their status from the ShadowConfig dashboard.

Overview

The Bug Reports & Suggestions system gives your community a direct feedback channel inside Discord. Players use slash commands to submit reports, and every submission is stored in a Roblox DataStore tied to your game. From the dashboard you can filter by type or status, update progress, add notes, and keep everything organized in one place.

Prerequisites

• A Discord server linked to your game via the dashboard.
• Roblox Open Cloud API key with Data Store Write scope.
• The bot must have access to your server so slash commands are available.

Discord Commands

Two slash commands are available to anyone in your server:

• /bugreport — submit a bug with a short title and detailed description.
• /suggest — submit a feature suggestion with a short title and detailed description.

Step 1 — Collect Feedback in Discord

Tell your players to use /bugreport or /suggestin your Discord server. Each submission records the reporter's Discord username, the title, description, type, and timestamp.

Step 2 — Manage Reports from the Dashboard

Open the Bug Reports tab under Discord in the dashboard. Here you can:

• Filter by type (bugs vs suggestions).
• Filter by status (open, planned, in progress, resolved, closed).
• Update the status of any report inline.
• Delete reports that are no longer relevant.

Report Statuses

• Open — new submission, not yet reviewed.
• Planned — accepted and scheduled for a future update.
• In Progress — actively being worked on.
• Resolved — fixed or implemented.
• Closed — won't fix, duplicate, or no longer relevant.

Data Storage

Reports are stored in the Roblox DataStore ShadowConfig_BugReports under your universe. This means your feedback data lives alongside your game and is accessible from both the dashboard and in-game scripts if needed.