FAQ

Common questions about ShadowConfig, setup, APIs, and pricing.

Do I need to republish to change configs?

No. Configs and remote actions update live through the Cloud pipeline. Your game reads the latest values via the setup script without a new Roblox publish. The typical flow is: change value in dashboard → save → game polls and sees new value on the next tick. For push-based setups, the game can be notified immediately.

What APIs do I need?

You need a Roblox Open Cloud API key for config, datastore, group-rank, and ban features.MessagingService is required for remote commands. A Discord webhook is optional but recommended for logging. All of these are free to enable in the Roblox Creator Dashboard.

• MessagingService — dashboard-to-game commands.
• DataStore — config sync and online player tracking.
• Groups — Discord-to-Roblox rank promotion and background checks.
• User Restrictions — the Ban command.

Can I use this on private games?

Yes. Scripts and configs can stay private. Only dashboard users with access to the game can manage its settings and actions. Your Universe ID and API key are never shared with other accounts.

How do daily limits work?

Limits reset every day at midnight UTC. If you hit the live-action limit, the dashboard will warn you and block new dispatches until the next day unless you upgrade. Config edits do not count against live-action limits.

You can view your current usage in the dashboard under your game settings or account page.

Is the Discord bot free?

The bot is included with your ShadowConfig plan. Higher tiers unlock more servers, more commands, and higher quotas. Free tiers include basic slash commands and one linked server. Pro and Dev tiers unlock restricted commands, multiple servers, and higher rate limits.

Where can I get help?

Join the Discord server linked in the footer or contact support from the dashboard if you run into setup issues. For detailed documentation, browse the Docs section or check the Getting Started guide for a step-by-step walkthrough.

What if I lose my setup script?

No problem. Open the dashboard, select your game, and go to the Configs tab. The setup script is always available to view and copy again. Paste it into ServerScriptService and your game will reconnect to the cloud.

Can I manage multiple games with one account?

Yes. The dashboard sidebar lists every game linked to your account. Switch between them instantly. Your plan determines how many games you can manage. Team collaboration also lets you share access to specific games with other users without sharing your master account password.